Author Archives: Steven Werlin

About Steven Werlin

I moved to Haiti in January 2005. I’ve been writing regular essays since then about the various projects that my colleagues and I work on and about our lives in Haiti.

Getting Started in Marigot

Marigot is a coastal town in southeastern Haiti. It’s located about a quarter of the way from Jacmel, Haiti’s main city in the southeast, to Anse à Pitre, at the Dominican border.

There is a good road from Jacmel to Marigot, at least for now. In places it runs especially close to the water, and it looks as though a little more erosion would be enough to cut the road in two. East of Marigot, the coastal road is impassible to motorized vehicles. They have to make a long, steep, winding climb into and through the mountains. So Marigot is an important little port for commercial traffic between Jacmel and the DR. The fish market at Marigot’s wharf supplies restaurants, hotels, and private residences in Jacmel and even Port au Prince.

Fonkoze’s office in Marigot opened early in 2006 with great promise. It quickly grew to be one of the larger branches in the system. Fonkoze now has forty branches offices, spread across all parts of Haiti, a country about the size of Maryland, but that does not nearly represent how broadly it spreads out its services. Motorcycle-riding credit agents travel two hours or more along the dirt paths that crisscross the Haitian countryside, bringing credit to the people who need it most. The Marigot office’s agents reach groups of borrowers all the way from Cayes Jacmel, a small town on the coast right outside of Jacmel, to la Visite, a pine forest in Haiti’s highest mountains, almost halfway back through the hills to my home outside of Pétion-Ville, to the high farmland overlooking Belle Anse, a isolated sea-side town well east of Marigot.

The problem is that management of the credit the Marigot office provides has been poor.

It’s not from lack of trying. Credit agents are in the field, wearing themselves out almost every day. But their results have not been good. Though the portfolio has grown quickly, it is of poor quality. The loan delinquency rate, typically 2%-3% in microfinance, has been several times higher.

This creates two very serious problems. On one hand, Fonkoze’s main source of income is the interest that its borrowers pay, and without that income the Marigot branch is drifting farther and farther from the minimal level of profitability that is necessary for it to sustain itself. Though Fonkoze’s goal is not to make bundles of money for investors, it must eventually turn a small profit just to keep itself alive.

On the other hand, Fonkoze, like other financial institutions around the world, is struggling to find sources of loan capital. Not only is its ability to borrow hurt when potential lenders see a repayment rate like that of the Marigot office, but that fact that lent money isn’t coming back in means such loan capital as Fonkoze has is slipping out of circulation.

So we must start collecting the loans we’ve made. But to do so requires, at a minimum, that we understand why the usually effective approach to credit that Fonkoze uses is failing here in Marigot. An obvious answer presents itself. But it requires some explanation.

Fonkoze’s approach to credit is called “solidarity-group” microcredit. It’s designed for making loans to the poor, who have neither assets they can easily offer as collateral nor cosigners with salaries who can guarantee their loans. The idea is that, instead of their taking out individual loans that would thus be without any backing, they take out loans in groups of five, in which each woman has four others who vouch for her.

This approach depends fundamentally on disciplined solidarity. This means, first of all, that women attend required meetings twice each month. At one of those meetings, they make their repayment. At the other, they discuss issues important to them all. These bi-monthly meetings ensure that Fonkoze can stay in contact with all of its borrowers and that the borrowers – who are, after all, guaranteeing one another’s loans – can stay in contact as well.

It means, second of all, that Fonkoze must pay close attention to its members – to their loan amounts and to the investments they make with their loans – and that the borrowers must pay close attention to one another. Fonkoze borrowers are poor. They have lots of real needs in front of them all the time. The temptation, even the need, to spend their loan capital on food or on their children’s education or on other household expenses is enormous. But if they do anything with their loan capital except invest it in their businesses, they are almost certain to fail to repay their loan and, more importantly, lose the one sustainable source of income they have.

Such discipline has been sorely lacking in Marigot. Its borrowers show very little sign that they feel they are expected to come to meetings. The attendance sheets credit agents keep tell a depressing story. What’s worse: when you ask those who do come to meetings where the absent members are, they often say they don’t know. They behave as though they are surprised that they are even asked. An am-I-my-sister’s-keeper mentality pervades.

And the lack of discipline doesn’t start with the borrowers. It starts with the staff. They’ve been taking short cuts they’re not supposed to take, and they’ve shown flexibility beyond what they are authorized to show. They sometimes fail, for example, to completely fill out the all forms related to the loans they are managing. And lest the reproach sound like silly bureaucracy at work: The reality is that without the completely filled-out forms, our office can not accurately track either the borrowers’ eligibility for credit or the loans themselves.

Or they might approve a loan for a member without verifying that she has a business to invest in. Women are sometimes sent by their husbands to apply for credit because men are not eligible for Fonkoze loans. A mother will send her daughters so that she can stay by her business while her daughter attends meetings and is nominally responsible for the loans. Or a woman without a business may ask for Fonkoze credit as a way to keep cash in her household between regular or irregular remittances from someone abroad. None of these instances work well for Fonkoze, because we lack contact with the person actually responsible for the money.

Just yesterday, I visited credit center west of Marigot where all but one of the members has been repaying well. The one, however, has yet to make a single repayment for the loan she took out in December. The other women in the center were worried, because her delinquency could lead to delays in their getting their own new loans. They were mad at Fonkoze because we were taking no severe action against the late payer. If we put her in prison, they said, her family would find a way. I asked them to take me to see the woman, and they readily agreed.

It turns out that she has never run a business in her life. Her husband always took the loan money and used it to make their money. For two loan cycles, he gave her the money to make repayments roughly on time. But she said he lost the money he took from her last loan. He then had gone to the Dominican Republic to work to make it back. Neither she nor her four small children have heard from him in the months since he left.

So we sat trying to figure how we could works towards repayment. It turned out that she had some money in her savings account. She said that if I let her withdraw it she would use it to make money to start paying us back. I knew she would have 15% of the amount of her last loan. That much is required as loan collateral, s she wouldn’t be able to withdraw it. But it turned out that she had 1100 gourds more than that.

But I told her that there was a problem: She already held over 10,000 gourds that she wasn’t repaying, and had already admitted that she had no experience whatsoever in business. If I were to release another thousand, how was I to know whether I’d see any of that money again?

That’s where group solidarity came in. I offered her the following proposition: She would be able to withdraw 1000 gourds to start her business, but she had to do it in the presence of the elected chief of her credit center and had to agree to let fellow credit center members supervise her business. The center chief liked the idea, as did the rest of the group. The woman herself seemed nervous, but she agreed. Several of the members started planning with her what she could do with the money. The consensus was for her to start with a small roadside grilled corn-on-the-cob business. One woman offered to lend her a grill, another to go with her to buy the corn and the charcoal. It seems like a worthwhile experiment for Fonkoze.

Credit agents sometimes, to take another example, rescind penalties for late payment even though they are not authorized to do so. This latter point has been especially important in Marigot. A few words about the way Fonkoze loan repayments are calculated can explain why.

Fonkoze’s repayment calculations are simple. We figure out the interest payment that a member will owe assuming that she repays on time. That’s where her interest payment stays. Our information system doesn’t allow us to recalculate interest payments on the fly for late repayments. It would be too complicated. That’s where lateness penalties come in. A borrower owes ten gourds – about a quarter – for each day her repayment is late.

If a borrower comes to see that she’ll not need to pay that penalty, the motivation she would otherwise have encouraging her on-time repayment reverses. Though she knows that won’t receive a new loan until her current one is fully repaid, she is better off keeping as much of the money in her hands as she can until the day she’s ready to complete her repayment and take a new loan.

And this is not a small matter. Many of our members depend heavily – too heavily – on our loans to keep their businesses afloat, and they may have nothing but their businesses with which to finance their families’ daily expenses. So if they know that they can delay repayment without there being serious consequences, they are very likely to do so. I can’t blame them.

It must all change.

So the branch’s assistant director and I have been traveling to credit centers with credit agents, giving a kind of there’s-a-new-sheriff-in-town speech. No doubt the women have heard such talk before, but if the start to see that we mean what we say, some of the problems we have with delinquent loans should improve. Not all, but some.

20 March 2009

A Little Bit of Family Life

Several Haitian families have drawn me into their circles, but two have drawn me in especially deeply. One is the family of Anténor and Bernadette Camille, who have been my hosts in Haiti since I first arrived in 1997. They have watched over me as I’ve discovered more and more about Haiti, I’ve seen their three children grow, and I was with them in the days after their oldest child, Cassandra, died suddenly at the end of December.

The other is the family of my godson, Givens. His parents, Jidit and Saül, and their three young children gave me a home in Port au Prince until they moved to Ench last summer. I’m friends with Givens’ three surviving grandparents and was close to his grandmother before she passed away. i know and like his uncles, aunts, and cousins. His youngest uncle, Dr. Job, looks after my health — at least as much as I will let him. The apartment Job shares with his sisters Vivi and Nannan and my friend Elie is one of my homes in Port au Prince.

Saül grew up in Colladere, a village north of Ench, as the oldest of seven siblings. He left school before he even became a teenager in order to work, but his mother, who couldn’t read a letter herself, pushed his younger siblings’ education very hard, and Saül helped her and them with both encouragement and financial support. What he hadn’t be able to accomplish himself he wanted very much for his brothers and sisters. When the younger children started to advance into higher grades, their mother moved with them to Ench, a big city with better schools. The father, Marino, remained in Colladere to work their land.

With his wife and children gone, Marino needed help running his household and his farm, so he did what many Haitians do. He took in children from very poor families around him. He fed and clothed them and sent them to school, and they helped him by doing household chores and farm work. As these children grew up, they would join his wife in Ench, where they could continue their education and help her run her house.

The last two of these children still live in Ench with Saül’s brother Ronald. Their names are Jacquelin and Koko. They are 20 and 19 now, and each has been part of the family since he was three or four years old. The family is especially attached to Jacquelin because he was their mother’s constant companion and helper as breast cancer took her life, but they are fond of Koko too. Both are good in school, and as they approach high school graduation, the family is wondering how they will be able to help them continue to move forward. Jacquelin’s education was their mother’s particular deathbed charge.

A few months ago, I was with the family in Ench when Koko approached me. He wanted to invite me to his baptism in March. I thought it was a nice gesture. I had been at Jacquelin’s the previous year in the large church that most of Saül’s family attends. Koko told me that his would be at their home church in Colladere, rather than in Ench, and I was pleased at the thought of attending. It would give me an excuse to go there, where I have a number of friends I rarely see.

Chief among them is Marino, whom I was especially anxious to visit because I wanted to meet his new wife. He remarried in August, to the delight of his children, who had been concerned that, at 70, he was living in the countryside, more or less alone, and wasn’t taking good enough care of himself or his home. Marino had told me about his plan to get married a few months before that on a long walk we took together. He explained his desire memorably. “Steve,” he said, “young people fall in love. Old people come to an understanding.” He had come to an understanding with a mature widow who has her own two children, and I couldn’t wait to meet her.

So I immediately agreed to attend the baptism. I was a little surprised, though, when Koko asked me not just to attend, but to be his godfather.

Haitians acquire godparents on all sorts of occasions. The first ones are named at their birth, and they retain them as secondary parental figures throughout their lives. They acquire more at the various graduation ceremonies they are part of, and another pair when they are married. I have friends here who address me as “parenn” or “godfather” for all of these reasons. What I now know is that Haitian Protestants add two more when they are baptized as well.

I wasn’t sure what my responsibilities would be, but I wasn’t really worried. I knew I could count on Jacquelin. He’s a year older than Koko, and had just been baptized the previous year. He’s outgoing and very competent. Saül calls him “A.D.M.,” short for “administrator,” because of how well he can be counted on to manage whatever responsibilities come his way.

Jacquelin took immediate control of the situation, explaining all my duties and how I should carry them out. My first job would be to help Koko prepare for the day by buying him the new clothes he would wear. I would also buy a small gift ,a Bible and a hymnal at least. When I asked Jacquelin about getting Koko a watch, he didn’t exactly say “no,” but pointed out that young Haitians tell time by looking at cell phones. I knew that Koko didn’t have a phone, so Jacquelin’s polite instructions were clear. Most importantly, I would stand with Koko on the day of the baptism, waiting for him as he emerged from the water with a sheet to wrap him in and lead him away to help him dry himself off and change his clothes.

But Jaquelin was more than an consultant. He was a real A.D.M. He took over management of my responsibilities, walking Koko and me through all the preparations. He decided which clothes would be purchased where, chose a tailor for the things that needed to be made, helped Koko deal with the tailor, negotiated prices, and kept me updated as to the progress they were making and the expenses it all involved. Ench is a long way from Port au Orince, and even farther from many of the places I go to do my work, so the whole think would have been difficcult to manage without him. The evening of the baptism, he led me around the church, making sure I was just where I belonged, waiting to welcome Koko as he stepped out of the water.

Koko now calls me nothing but “godfather,” and he sends me regular text messages on his new phone to let me know what he and Jacquelin are up to. Now that I am in Marigo, I’m even farther from Ench than I was. I will be passing through in a couple of weeks, and will see both Givens and him, but after that, I just don’t know. I may have to wait until he’s out of school this summer, and have him come to visit me.

But feeling myself being woven into the fabric of family lives here, with a clear role other than the foreigner or even the guest is an important part of what has made remaining here desirable over the long haul. It feels like an extraordinary privilege, and learning to appreciate it is one of the real challenges I face every day.

Electrolysis

Standard Haitian chemistry textbooks include an explanation of the electrolysis of water. Typically, a simple black-and-white diagram accompanies the explanation, showing a rectangular container in which two test tubes are suspended upside-down. Lines are drawn to represent two wires. Each wire has an end reaching into one of the test tubes. The other end is attached to something representing a battery. The accompanying description explains that the battery’s current separates the water into the oxygen and hydrogen it consists of. The equations that describe the steps in that process are also included. Students memorize the explanation and the equations.

Most students, however, lack these textbooks. Without the books, they are left to copy what a teacher writes on a blackboard or dictates. They may get a diagram, but not necessarily. Since their objective is merely to memorize the text, the diagram can seem only marginally relevant.

For more than a decade, the Matènwa Community Learning Center has been trying to do things differently, making education concrete and student-centered. Students are not asked to memorize, but are encouraged to understand. Students learn reading and writing by creating books in which they tell their stories and explain issues important to them. They learn math by working with blocks and other objects they can manipulate. And they study science by managing the same school garden that provides them with the meals they eat.

But though the Center has a middle school to go with the primary school, much less progress has been made in these more advanced classes.

There are good reasons for this. For one thing, the school’s co-founders – and Haitian and an American – are both primary school teachers. For another, primary school teachers in Haiti are much more stable than secondary school teachers. The former, much like their American counterparts, generally teach a single group of students all or almost all of their classes. They are, therefore, full-time in one school. Their secondary school colleagues, on the other hand, tend to specialize in one or two subjects, traveling from school to school, working perhaps just a few hours per week in each. Developing them as a faculty, integrating them into a particular school’s way of doing things, is much harder. The Learning Center has been able to spend years teaching its primary school faculty a particular approach to education that’s almost unique in Haiti, but has not had nearly as much time to devote to the middle school staff.

This year, the school decided to face this problem head-on. The most important change in this regard was to convince one of the most experienced primary school teachers to move up to take over the seventh-graders, teaching them almost all the subjects they learn. His name is Enel. I’ve written about his wife Millienne before, the school’s excellent second-grade teacher. Enel has been spending the last years teaching fourth, fifth, or sixth grade. This year, he’s been developing his own approach, having set it as his particular goal to help the kids prepare themselves for the more independent style of learning that secondary school requires. I’ve spoken several times with his students, and they seem happy with the way it’s working so far.

But they’ve also been looking for ways to make the upper school curriculum more concrete. So, for example, I spent a couple of days in January with the seventh-graders making citrus fruit batteries. And this week, in the midst of the days off that the school had for Kanaval, I worked with three of the teachers on the electrolysis of water. We did the experiment twice over the course of three days, and got somewhat different, though similar, results.

We started with an old plastic CD case, about eight inches tall. It was the kind of case that they sell stacks of blank CDs in. We filled it with saltwater. We then inverted two small pill bottles in it, filling them with water and taping them to the side of the CD case. We took two wires – actually two of the alligator-clip-tipped wires I brought into the country for the citrus battery experiment – and snaked each of them through the water so that its tip – that is, the alligator clip – would rise into one of the inverted pill bottles. Then we connected each of the wires to one of the poles of a battery. The battery we used was the size of a car battery, but is actually designed to be used as part of a solar electrical system.

Almost instantly, we saw bubbles start to accumulate on the alligator clip in one, but only one, of the inverted bottles. We continued to watch these bubbles for awhile, and then went off to do other things.

We returned several hours later to a striking sight. One of the pill bottles was about a third full of gas. The other had no gas in it at all. The alligator clip in that second bottle, however, was covered with a rust-colored film, and the water in the bottom inch or so of the CD case was the same rust color.

We immediately knew we had a lot to talk about. First, we had to consider why we were collecting gas in only one of the pill bottles. We were all taught that water is hydrogen and oxygen, and if we were breaking it apart, we needed to know why we were getting only one of the expected products.

What the textbooks don’t tell you is that it’s hard to actually produce the oxygen that theory calls for. That oxygen will tend instead to combine with most of the metals you might use for the wires. We weren’t sure what the alligator clips we made of, but whatever it was was reacting strongly with the oxygen that the reaction was supposed to be generating.

Second, we had to consider the identity of the gas we were collecting. How were we to convince ourselves that it was any different than the air we breath? We removed the pill bottle, and inserted a lighted match. We got a significant, though not violent, little “pop” as the hydrogen ignited: Nothing like that would happen if you stuck a match into a tube full of air.

We still wanted to see, however, whether we could get any oxygen. So we re-started the experiment with a different sort of wire. I knew that copper wire would react with the oxygen as well, but we hoped that, even if the oxidation of copper would use up some of the gas, some would nevertheless collect in the tube.

We were wrong. The hydrogen in this second experiment collected much more quickly than it did in the first experiment, but we still got no oxygen. What we did get was a layer of bright, aquamarine-colored dust suspended in the bottom quarter of the CD case. The color was stunningly different from the first color we got, and the reaction was so strong that the stripped end of the copper wire fell off and sunk to the bottom of the tank, stopping the electrolysis. We re-stripped the end of the wire twice, and found each stripped end at the bottom of the tank after only a few hours. When we removed the pill bottles from the water, and ignited the gas that we had collected in the one bottle, we got the same stunning little “pop” we had gotten the first time.

So the four of us talked about the results: Abner, Benaja, Robert, and I. We talked about the lack of oxygen, about the vigor of the hydrogen production, about how that production was tied to the availability of a metal on the end of the other wire to react with oxygen. More generally, we talked about how different it felt to see the reaction that they had only heard about. The conversation was wide-ranging.

But the most striking comment came from Abner, one of the school’s founding principals. He talked about how electrical appliances work when you plug them in. They each have a particular structure that is designed so that electricity can make them do their thing. He pointed out that seeing the electrolysis showed him, in a way he had never imagined, that water too must have a structure all its own. “Even water,” he concluded, “is not just simple stuff.”

It was the kind of statement that one could write down on a blackboard or into a book. And kids could learn to mouth those words. But Abner’s deducing as much from a partly dysfunctional experiment that he helped to undertake gave him a sense of the truth and an interest in it that no mere words or pictures could have offered.

Money in Haiti

Haitians are terrible with money. I mean this in the most literal, least interesting sense.

It’s not that they are especially worse than others are at managing their money. Or at least I should admit that I’m unqualified to make that judgment. Fonkoze might have years of experience of market women who have too little control of their income and expenses to know even whether they are making or losing money, but in a country in which over 50% of the population is somehow living, and not simply dying, on less than $1 per day, it would be rash to assert that people don’t know how to deploy their very limited resources.

When I say that Haitians are bad with money, I mean only that they badly mistreat the bills they use to buy and sell. Wallets are not in common usage. People are much more likely to shove money into their pockets or bags in any old way. The bills get crumpled and twisted. They end up getting terribly worn.

As I began the training I would need to become one of Fonkoze’s branch managers, I learned who pays the price. At the end of my first day, I was counting the money that was to go into the safe, making sure that the cash matched the transaction record, and I was having a terrible time. Not only were the worn and torn bills insistently sticking to each other, but they were spewing a moldy dust that was making me sneeze and wheeze.

Watching me counting, miscounting, and recounting piles of crumpled bills turned Thomas nostalgic. Thomas is the manager of Fonkoze’s office in Lenbe, home to its Active Learning Center. It’s where I did my first bit of training.

His start in banking was as a teller in a commercial bank, and he remembers the training he received. Each trainee was handed a couple of packets of bills, and they had to count them over and over again in whatever regular or syncopated rhythms that their trainer would call out – one-two-three-four, one-two-one-two – until they could handle packets of a hundred bills quickly and accurately. He spent two days doing little else.

Learning to count piles of money will be a challenge, but it will surely be the least of my problems. My friend Dr. Job has already promised to give me a couple of surgical masks so I can protect my lungs from the moldy dust, and even my fingers are bound to get more nimble eventually.

And though there are a lot of policies and procedures to learn, and some software to master, the part of my work that will essentially be a desk job isn’t what worries me either.

I anticipate two real challenges. One is that I’ll need to develop and strengthen a staff that has been functioning poorly until now. The second is that I will need to get into the field, and help the Marigo credit team improve the branch’s loan portfolio. Success at the second will depend on success at the first.

The loan portfolio at the Marigo office is not in good shape. On one hand, loan delinquency is relatively high. On the other, borrowers leave the program too quickly.

Each is a serious problem because each interferes directly with Fonkoze’s core objective, which is to help Haitian families lift themselves out of poverty. Real progress for the families of Fonkoze borrowers is a long process. It probably takes five years at least for even a moderately poor family to establish a stable and sufficient livelihood using Fonkoze loans. Slow repayment can only make that journey longer. And stepping out of the credit program is, for most borrowers, a dead end.

But these problems don’t just interfere with the institution’s effectiveness. They threaten its existence as well. Though Fonkoze was not established to make piles of money for investors, its profitability is important as a sustainability strategy. Profitability is not, for Fonkoze, and end in itself, but is an important means to an end. Unless its branches can generate the income they need to support themselves, their operations will always be at the mercy of our luck with donors. And few donors will want to give money to a cause that has no hope of ever carrying its own weight.

And for most Fonkoze branch offices, especially those that are, like the Marigo office, outside of Haiti’s major cities, profitability depends almost entirely on the income from loans. Since initial expenses with new borrowers mean that Fonkoze does not break even until a borrower’s third loan, high borrower turnover makes lending a losing proposition.

The only way for me to address these issues is for me to invest almost all my time into working directly with the credit agents who’ve been making Marigo’s non-performing loans and the borrowers who are saddled with them. We need to work together to figure out why the system isn’t working for them what we can do to repair whatever damage has been done so that we can move forward. At the same time, I will need to pay close attention to new loans that the office makes to ensure that they have the best possible chance of helping the borrowers who take them and, therefore, Fonkoze itself.

This will mean getting onto the back of a motorcycle almost every day to accompany a credit agent into the field. The Marigo office serves a broad and varied swath of the Haitian southeast, from the mountains that rise into one of Haiti’s surviving pine forests above Seguin to the coastal city of Belle Anse, halfway between Jacmel and the Dominican border, and much of its territory was ravaged by the hurricanes that hit Haiti last year.

And it will mean convincing credit agents and the borrowers they work with of the merits of doing things the right way. Credit agents and borrowers alike need to commit themselves to build lively and active credit centers by participating in regular meetings, discussing relevant issues vigorously and openly, and addressing problems together. They need to pay close attention to loan sizes, ensuring that loans match the real capacity of a borrower’s business, rather than her ambition and the maximums established by Fonkoze.

It also means making sure that everyone involved has a sober understanding of the state of things for Fonkoze in Marigo, a clear sense of the role they’ve played in letting things degenerate as they have and the role they can play in turning things around, and a well-grounded feeling of cautious optimism as to what we can achieve as we move forward together.

These feel like platitudes as I prepare to settle in. Achieving anything will take a level of collaboration with a frustrated team that is daunting for someone still very much a foreigner in this country. Such hope as I can muster is rooted in the encouragement I’ve been getting from the first-rate colleagues I’ve had the chance to work with at Fonkoze over the last four years. It all starts in less than two weeks.

A New Direction

I’ve been back in Haiti for just over a month, and I can’t really say that I’ve settled into any particular focus. I’ve made a couple of trips into the field for Fonkoze, attended a conference of the leading Haitian practitioners of Reflection Circles, participated in a few meetings with the guys in Cité Soleil, and made lemon batteries — actually, we used sour oranges — with students and teachers at the Matènwa Community Learning Center. And I’ve spent a lot of time talking with friends, neighbors, and colleagues, trying to get a sense of the lay of the land.

My sense is this: Things are worse than they were just a few months ago.

It’s not surprising. Food prices were already increasing rapidly before hurricanes swept through Haiti in August and September. Lives and homes were lost, and the crop losses they occasioned did double harm, even in my home community of Kaglo, where the damage was less dramatic and the people are a little better off than in most areas of the country. On one hand, a harvest that would normally supply much of the food my neighbors consume disappeared. They now must buy everything that they eat. On the other, they have less money to purchase food with because their crops are also an important source of income. And this came, as I said, as food prices climbed especially high.

I had a long talk with a young friend the other night. He’s an 18-year-old 7th-grader who attends a small private school down in Pétion-Ville. He hikes down the hill each morning with his best friend, and back up under the searing afternoon sun. It takes about an hour to go down the hill, but much longer to return. He gets a cup of coffee at most before he leaves, and these days he never knows whether food will be waiting for him when he gets home.

His father is a mason who hasn’t worked since October. His mother is a market woman. She normally sells their agricultural production, but it was wiped out by the hurricanes. They have seven of their children on their hands, and cannot provide even one substantial meal every day. That’s the simple reality. And the family is by no means one that you would normally identify as among the poorest of the poor. They have a well-built house, substantial farmland, some livestock, and five family members who at various times earn income of different sorts. But right now, there are days when they have no money for food.

So while my friend goes to school — he has an older friend who pays his way — most of his siblings don’t right now. Paying school expenses must seem hard to justify when you can’t put meals on the table.

Stories like his, and the economic situation in Haiti generally have pushed me to consider my role. I have spent a lot of time working with teachers at various levels in the hope that together we can improve, maybe even transform, certain aspects of the education they offer. I work with community organizations to help them learn about themselves and their situations in the hope that better self-knowledge can guide the decisions they make to change their world.

I learn a lot in these collaborations, and I think they do some good. But evidence of the urgency of the current economic situation is everywhere around me. I am increasingly convinced that education can only be transformed and transforming if the families and communities that it happens in can make themselves less poor. Education is surely not just for the rich. But it’s not for the extremely poor, either. Minimum standards of nutrition, for example, probably must come first. So I began to ask myself whether there was more I could do towards the economic side of community development in Haiti.

Even as I’ve had these thoughts, I realize that I’ve been working closely for four years with an organization and an approach that aims directly at helping Haitian families lift themselves out of poverty. It’s Fonkoze, Haiti’s largest microfinance institution. I began helping out with an interesting assignment that had me tinkering with its excellent literacy program, but have been involved in more and more aspects of the organization as the years have passed.

So my sense has been over the last weeks that Fonkoze should have an increasingly important place in my working life, at least insofar as its needs correspond with a contribution I can make.

These have been hard days for Fonkoze. As the economic situation in Haiti has deteriorated, borrowers are having a harder time repaying their loans. They’re also less able to make the savings deposits that are Fonkoze’s least expensive and most sustainable source of loan capital. Their businesses are providing less income, and their household expenses are increasing.

In all but the best-managed Fonkoze branches, this has led to decreased repayments rates. Repayment rates for microcredit are traditionally very high. They hover around between 97% and 99%, and Fonkoze has been right up there. But except for a few very well managed branches, where it is 100%, it is much lower now.

The problem is that Fonkoze does not know exactly what goes into good branch management. Fonkoze has a handful of excellent branch directors, but does not know how to reliably produce more.

So management and I have decided that I will take over one of the branches as its director. My goal is two-fold: to make the branch I am assigned a high-functioning one – to help its staff turn it around – and to learn as much as I can about what good management requires. I hope that will help Fonkoze develop more good managers in the years to come.

It is a strange departure for me. Though my work with Fonkoze has gradually brought me closer to the financial side of the operation, it is still very far from what I feel I know. In addition, the closest I have come to running an organization was my turn as dean of Shimer College. I mainly used what I would call the “I’ll-do-it-my-own-damn-self” approach to management, and it was ineffective for Shimer. It would be disastrous for Fonkoze. I’ll have to learn to be in charge, and do it in a culture that is still in many ways foreign to me.

But I feel as though I have very little choice. If I can play even a small role in Fonkoze’s effort to strengthen itself for the fight against poverty, that is an opportunity too important to pass up.

Various Bailouts

Joli is beautiful. It’s a rural area outside of Pilat, a small town in northern Haiti. Joli is a lush, green mountainous region, known for plantain, coffee, and yams. It was about two hours by motorcycle from Fonkoze’s Lenbe office. We then left the motorcycle at a crossroads, and hiked up the hill. It was almost an hour later that we arrived.

I had arranged with the staff in Lenbe to interview some Fonkoze members in their homes. I wanted to talk to some members who are participating in Fonkoze’s hurricane recovery credit. Wilfix, the loan officer who was accompanying me to Joli, wanted to see Cemerite anyway because that morning he had gotten word that her long-ill husband had passed away during the night. He wanted to pay a condolence call, and was happy to have me along.

Cemerite greeted us with one of her little boys clinging to her side. There were a couple dozen neighbors on benches arranged in front of a new-looking one-room house. A couple of sheets were tied to the trees around them for shade. Off in a corner, the domino game, a constant at Haitian wakes, was proceeding loudly.

In talking to Cemerite, we learned that house was indeed new. Her old one had been washed away by the hurricanes that hit Haiti in September. In fact, she lost more than just her house, but she and her children were unharmed. Her husband had already been bedridden, so when her house collapsed, her friends and neighbors put their meager resources together, and they built her a new one. It’s small and very basic, but she and her children are mostly safe from the elements.

It was a great example of solidarity, the principle that drives Fonkoze’s microcredit. Groups of five women, good friends, take and repay loans together. They are called a “solidarity group,” and though each woman has her own separate business, they make a commitment to helping one another out.

And they work together. The women of Cemerite’s group can serve as an example. The group is called “Santinèl,” which can mean “sentinel” or watchtower.” It’s a fitting name for women whose homes are nestled around a small peak overlooking a river far below. As a group, they are entirely up-to-date with their repayments, but it’s not because they lack problems. At their last reimbursement meeting, two of the five women were short. So the other three simply made up the difference, and Wilfix has been working with the five of them to help them take care of this internal debt.

But it goes further. A few months ago, Wilfix was talking with them about how they manage their businesses. Most of them buy sacks of rice or sugar or flour down in Pilat, and then they sell the stuff in small quantities in front of their homes. They told Wilfix that one of their problems was mules. It normally takes a mule to bring the sack up the hill, and they don’t have enough of them. The end up having to rent. Wilfix suggested that they pitch in and buy one together. The cost would not be that great if split five ways. Each time one of them needs it, she would pay the usual rental fee to the group. They would split the proceeds. The mule would end up paying for itself quickly enough, especially if they could get outsiders to rent it occasionally as well. They took his suggestion, and the idea took off.

That same principle of solidarity has driven Fonkoze’s response to the hurricanes, which have been disastrous for Fonkoze because they were disastrous for its members. Around 18,000 of Fonkoze’s 54,000 borrowers suffered significant losses. These women would not be in any position to repay the loans they had taken out before the storms. many lost their businesses, their homes, and even more.
Fonkoze depends on its members’ repayments for its daily bread, so it recognizes that its own interest requires it to look to their well-being. It must act in solidarity with its members if it is to survive.

And it’s functioning in an increasingly difficult environment. This was true even before the hurricanes. The global food crisis has sent prices up 40% or more in developing countries like Haiti. And the poor in those countries can spend as much as 80% of their income on food. For Fonkoze members, this has meant less consumption, depletion of savings, less money available for even essential non-food expenses like education and health care, and poorer health. For Fonkoze, this has meant lower repayment rates and less savings to use as loan capital, both serious threats to sustainability. And all this, again, was before the hurricanes.

So Fonkoze knew it would need to do something for those affected by the hurricanes just to protect itself. It canceled the interest due on their outstanding balances and added a new, interest-free loan in the amount of their previous loan. It’s a way to help the women reestablish their businesses so that they can set themselves back on course. If they can pull themselves through, they and Fonkoze will emerge together stronger than they’ve ever been.

Elirène is the leader of Cemerite’s solidarity group. She lives with her husband, Mondyè, and their eight children in a larger, more solid home next door to Cemerite’s. Though her family and her merchandise were protected during the storm because of their more solid home, they lost all their livestock and all the crops they had planted. The crops are especially important, because they provide both sustenance and a second source of income. The yams they grow are purchased by traders who sell them in Port au Prince. Without the crops, they have to depend entirely on Elirène’s little business for all their cash needs, and they must buy all the food they eat as well. It is a perilous situation.

Her situation may be roughly typical, though there are many more serious cases as well. I had started the day all the way on the other side of the Lenbe branch, with another credit agent, a guy named Wendy, and his borrowers, and I saw some of the problems. The area I was in is called Ba Lenbe, or Lower Lenbe, a low-lying agricultural plain between Lenbe and the sea. It was ravaged by winds and floodwaters both.

One of the first things that strikes you in Ba Lenbe is the eerie lack of livestock. The Haitian countryside is generally littered with chickens, pigs, goats, cattle, sheep, turkeys, guinea fowls, horses, donkeys, mules, and ducks. You see, hear, and smell them everywhere. Ba Lenbe in particular was cattle country, a major milk-producing region.

But not now. All the livestock drowned. Nerly is a Fonkoze member in the area. She lost some goats and a cow and her calf. She also lost all the crops she had planted. Her house was ruined, and since that is where she keeps her merchandise, her business was destroyed as well. It wasn’t all washed away at once, but since she had nowhere dry to set it down — she sold mostly sugar, flour, beans, and rice — she had to watch as it slowly went bad. it was a total loss. She really didn’t know how she was going to get by.

But a small remittance from abroad enabled her to rent a room in the back of her neighbor’s house for herself and her four kids, and hurricane recovery credit enabled her to buy merchandise to start her business again. She sells foodstuffs from a table in front of her door, but she also buys second hand sneakers that she washes and resells at the market in Okap, Haiti’s major city on the northern coast. The two businesses together can hardly be worth more than $175, and with neither produce nor livestock, the profit she makes with them must suffice to keep herself and her children alive.

Fonkoze is not the only finance institution in the world to be at risk these days. And insofar as it has received grants to provide the capital it needs to make hurricane recovery loans and to cover the interest it cannot collect, it has received a sort of bailout, just as many larger institutions have. But there is a striking difference among the bailouts. The US congressional panel overseeing the American bank bailout says it has no idea what the banks have done with the $350 billion+ that the treasury department has given them. The banks, it seems, feel no obligation to give any sort of report. Fonkoze’s resources have, by contrast, gone straight into its borrowers’ hands, something like $3 million of interest-free credit in the last months.

And it’s probably a good investment. Elirène explains: Her crop of yams, her farmland itself, was destroyed by an landslide in the last hurricane. She won’t be able to plant again any time soon. When I asked her whether the land was lost for good, however, this is how she answered: “The land always grows back eventually. It’s just like us.”

Another New Year

New Year’s Day is probably the most important holiday in Haiti. It’s not because of the advent of the new year. It’s because of Haitian Independence Day, the celebration of the 1804 victory over Napoleon’s French. January 1st and 2nd are both national holidays, and people spend them at home with their families.

January 1st, in particular, has a well-defined pattern. Women get up especially early — by three or four A.M. — to make pumpkin soup. By six or seven, children are carrying bowls of it to neighbors’ homes to give and receive New Year’s wishes. Each household makes the soup slightly differently, and by mid-morning each family might have bowls of a half-dozen or more different batches on its table. I love the day because I love pumpkin soup and also because I admire both the Haitians’ commitment to remembering a shared history and their devotion to sharing their soup.

Madan Anténor and I had been talking about the celebration almost since I arrived in December. Perhaps uniquely among Haitians, she prepares her soup initially without meat. She takes out my serving — I’m a long-time vegetarian — and then adds meat, which she has prepared separately. I’m sure it’s a nuisance for her.

This year looked like it might be a little harder. One of the less important of the effects of the hurricanes that ravaged Haiti in August and September was the destruction in many areas of the country of the pumpkin crop, and the mountain we live on was one of those areas. But I made a trip to the Central Plateau last week, and found a good-sized pumpkin in the marketplace. Madan Anténor received a second as a gift from the farmer who works some land that her father left her. As I left for some end-of-year work at a new Fonkoze office in northern Haiti, she said she was all set.

Her one concern was that her pot wasn’t big enough. Her younger sister had already announced that she, would come up to Kaglo with her husband and kids so the two families could have their soup together, and between the two families, me, and all the households she would be sending bowls to, she was worried that she wouldn’t be able to make enough.

Then on Tuesday night everything changed. Early in the evening, Cassandra, her 21-year-old oldest child, got suddenly sick. She had a fever and could not stand up under her own power. I’m told she was chatty and lucid as the family took her down to a hospital in Pétion-Ville even if she could not hold her head up straight. She didn’t, apparently, think things were very serious. But by 11:00 that night, she was dead. It’s very hard to figure.

I had spoken with her on Sunday. She seemed fine. It had been a hard couple of years for her. She was not able to pass the first half of the national high school graduation exam. She tried a couple of times, but never quite could. She hadn’t ever been really good in school, and the enormous amount of housework she was always doing either at home or in her aunt’s house, where she spent a couple of years, only made things harder. With perseverance she had worked her way to the second-to-last year, but couldn’t pass the test. And without passing she wasn’t able to enter 13th grade, the last year of high school in Haiti. She was hurt, and spent a couple of nights crying about it, but she shook off the disappointment soon enough. She started a class in accounting, and moved forward.

On Sunday, she was in an especially good mood. She was telling me about a cooking class she attended during the fall while I was in the States. She had learned to make a number of things that she wanted me to try, and was just waiting until her mother decided to fill the propane tank for her indoor oven. Gas prices have been coming down of late, so she hoped her mother would fill it soon. She seemed really happy with what she had achieved. We talked a little about her boy friend, as well. He’s a nice young university student from a nearby community. Her little siblings enjoy the joke when I refer to him as my brother-in-law.

And now she’s gone. “Just like that,” as we sometimes say.

So today is not a happy New Year’s Day. Madam Anténor’s yard is full of visitors, even more than she had anticipated, but their mission is not at all what anyone hoped, or even imagined. It’s terrible.

She is the second young woman to die in Kaglo in December. A couple of weeks earlier, Youyout, the granddaughter of a farmer who lives about a hundred yards down the hill, died as well. She had, I am told, been sick for just about a week. I know that there are young people whom diseases carry away quite suddenly in the States, but it sure seems like a very rarely thing. Blessedly rare.

So to be in a community that loses two such wonderful people so quickly leaves one wondering. These are not Haitians dying of poverty-related malnutrition. There are too many such people in this country, but these were children of households that could afford to feed them well. They were both strong, vibrant, hardworking young women, women whose families were already accustomed to depending on them for a lot. There will be no autopsies, so I can wonder all I want, but it won’t make me any smarter. Nor will it do me any other sort of good.

Most of my adult neighbors seem pretty hard-nosed in their sympathies. In this country, children are the only safety net that people have as they grow old. And in that context, these awful losses cannot help but seem like investments gone awry. I’ve heard several people say that losing such a child is like preparing a wonderful meal, setting it out on a table, and then having it disappear before you can taste it. I’ll add that none of these very practical comments have come from the two girls’ families.

I can’t speak of Youyout’s family, but only last week Madan Anténor was sharing with me some thoughts that she had regarding a couple of last things she was thinking of doing for Cassandra, things that might send Cassandra towards the brightest future that a mother’s resources and wit could offer. Madan Anténor and her husband are not be poor by Haitian standards, but they’re not wealthy either, nor even solidly middle-class, but she was planning some extraordinary expenses because she couldn’t rest easy without giving Cassandra everything she could. She may need to spend almost as much now just to send her daughter to a decent grave.

For the moment, though, Madan Anténor seems to have very little on her mind beyond the pain of loss. The funeral won’t happen for a couple of days, and there’s very little likelihood of things improving for her before then. Anténor himself is doing most of its planning, with help from his brothers and brothers-in-law. But eventually Madan Anténor will force herself to pull herself together. She has no choice. She has two younger children, and each has both a present and a future for her to guide.

Walking

It is easy enough to explain why walking is so appealing in Haiti. The motorized transport that’s available has so little to recommend it. One finds oneself both shaken and stirred while jammed into crowded vehicles that bounce along roads miserably dusty in the dry season, deeply rutted when it has rained. The one reward is the pleasant company. Shared misery is food for conversation, and traveling Haitians love to chat.

But whenever circumstances allow, I walk instead. I think it saves me considerable wear and tear. And I’ve spent much of my first days back in Haiti walking around Port au Prince.

My walking actually started a couple of weeks before I return to Haiti. In my last weeks in Chicago, I wanted to take in the city, really look around. So although December weather in Chicago did not really encourage casual strolling, I bundled up and made due as best I could. I made the thirty-block walk downtime a couple of times, up Halsted or State Street. I went most of the way to the north side once as well. You see much more walking than you do on a bus or the El.

Some of the differences between the two very different cities are too ubiquitous to even attract attention. Chicago has so many more cars, but traffic flows much more smoothly because the streets are so much better. It would be unusual for a car in Port au Prince to be able to pick up a head of steam. Chicago has much more trash, but it obtrudes less because it’s better managed. I once had the thought that an interesting satire would be a grant proposal to the Corleone Foundation that would request support to bring the Soprano Family to Haiti to train Port au Prince’s criminal gangs in the waste management industry. I thought it could take them out of the kidnapping business and clean the city’s streets. Probably not in the best of taste.

But the most dramatic difference between streets in Chicago and Port au Prince is the level and types of activity they sustain. There are, of course, busy streets in Chicago, the major shopping districts along North Michigan Avenue and State Street in the Loop preeminent among them. On the Saturdays between Thanksgiving and Christmas, when I did most of my walking, they are especially crowded.

But for most of the cold winter walk from Bridgeport, the south side neighborhood where I live, towards downtown, the sidewalks are clear. Here and there I cross paths with another pedestrian or two. Every block or so, I pass a bus station where a handful of people wait.

It’s nothing like the streets of Port au Prince, however, especially the busier ones. A trip through rue du Centre, in the heart of downtown, makes that clear enough. The street is wide enough for four lanes of traffic, but even one lane can do no more than crawl. Men and women buying and selling flood from the sidewalks into the middle of the road. Each car or truck that passes must wait as individual merchants drag and push their wares this way and that. It involves a lot of honking, a lot of yelling, and a fair amount of swearing as well.

Everyone is selling and everyone is buying, and all manner of things are available. Young men wander around carrying long poles, with five or six or seven rods fixed to them. On these rods they display cheap sunglasses and watches. Others walking around with sacks, cardboard boxes, or small thermos tubs on their heads, offering water or soft drinks. Or they have platters loaded with meat pies or cupcakes or plantain chips. Women have baskets in front of them, displaying fruits and vegetables or spices or plastic sandals or canned goods or shampoos or soaps. There are shopping carts rigged as hardware stores, with flashlights, bug sprays, padlocks, hand tools, rolls of tape, and bottles of glue. Small, jury-rigged wooden stands line the roads. They hold clothes and shoes and auto parts and house wares of all descriptions. And amidst it all are crowds of people shouting, arguing, negotiating, swearing, making deals, and failing to do so. Even the city’s less crowded streets are liberally populated with street merchants and their customers.

The levels of economic activity that is everywhere evident in Port au Prince is especially striking during these days of economic distress both in Haiti and in the States. These days in the States we no longer avoid saying “recession.” It’s been months since we euphemized by referring to the “r-word” instead. We are all well enough aware that unemployment is up and economic activity is down. The new euphemism is the “d-word,” and I’ve seen it used several times already.

But what exactly is this economic distress? It’s not that I want to take it too lightly. I know people are struggling. People are losing their jobs, their homes, and the savings their retirements depend on. Even many people who would not describe themselves as “struggling” feel a lot worse off than they were just a year ago. But as I walked up Halsted Street, through downtown Chicago, onto Clarke Street, and continued onward north from the Loop, one thing I noticed was an abundance of expensive-looking hair salons and day spas. And many of them looked busy. So as we are entering a recession, there are plenty of us who can choose to spend $25 or $50 or $100 in a day to look and feel a little better than we otherwise would. The stores – like the enormous Target I passed – are full of shoppers, buying a range of things they might or might not need.

Unemployment is miserably high for us: around 10% nationally, I think, and much, much higher in places. My just-out-of-college roommate has been working admirably hard since September to find a job, and he’s had no luck so far, even though he has an admirable range of skills. But in Haiti, employment, not unemployment is sometimes said to be as low as 5%. That is to say that only about 5% of Haitians have jobs in the formal sector. Maybe it’s more. Maybe it’s 15%, or even 20%. But in any case, the 90% employment we still have in the States is something Haiti can only dream of.

But I don’t want my message to be that we in the States are better off than we normally think we are. There is something to that morale, but it misses too much of what is important in people’s lives.

I don’t really want to suggest a message, or morale, at all. I’m much more interested in the way the sights one sees when strolling through two very different cities reflect the very different lives that very different economic situations impose on the people who live within them.

In Port au Prince, little bits of economic activity are everywhere because the Haitians that live here teeter so close, each day, to losing or lacking the most basic things they need to survive. Its streets have a liveliness, their activities have a a sense of urgency, that Chicago, for all its broad shoulders, fundamentally lacks.

General Update Fall 2008

Another year has passed since I moved to Haiti at the beginning of 2005. Things look a lot different as I write of this year’s activities than they’ve looked at other times since I began writing these summaries. On one hand, the series of four hurricanes that ravaged Haiti in August and September have dramatically damaged a situation that was already extremely difficult. Haiti’s been the poorest country in the western hemisphere for a long time, and that poverty was already making life hard. But the impact on Haiti of the world economic situation, which has seen food and energy prices dramatically increasing everywhere, has been enormous.

On the other hand, my own situation has been different for these last months. But it is time again to say where things stand. As some of you know, I am back in Chicago right now. I returned to Shimer in August to spend a semester teaching at the institution that I still consider my home base. (See: www.shimer.edu.) I am teaching a full schedule of Shimer’s core courses, ranging from the main philosophy/theology class to ones in mathematical logic and basic chemistry. Teaching Shimer students and participating in the life of the institution as a member of its faculty continue to feel like important parts of my life that I shouldn’t give up.

At the same time, the work of the Haiti Project continues even while I’m in Chicago, both here at Shimer and back in Haiti. By the end of the semester, Shimer will have hosted three very different Haitian colleagues. Each is bringing a lot to share with the community at Shimer, and each is working on particular things he came to learn. In Haiti, our partners continue to move forward, and we’ve been helping them as much as the distance allows.

And I’ve purchased a ticket to return to Haiti in December. I plan to be there at least for all of 2009. So the work will continue as we move into the coming year.

As always, I am dividing the report by partner. I hope that reading it is useful. Please e-mail me with any questions at [email protected].

Fonkoze

My most substantial collaboration continues to be with Fonkoze, Haiti’s largest and most successful microfinance institution. (See: www.fonkoze.org.) Fonkoze provides small loans to poor, mainly rural Haitian businesswomen. It is a very dynamic institution. Last year, I reported that it had grown from 29 to 32 branches. It now has 37, and expects to have 40 by the end of the year. Its reach extends to nearly every part of Haiti, with roughly 54,000 microcredit borrowers and a realistic vision to serve over 200,000 by 2011.

My work with Fonkoze has continued to have three very different emphases: I help Fonkoze with the educational programs it offers its members, with educational aspects of other programs, and with grant writing and reporting. I am less and less involved with the details of the standard educational offerings. Fonkoze’s first-rate educational administrator, Myriam Narcisse, manages a staff that handles the basic elements of its Literacy, Business Skills, and Reproductive Health classes. Myriam and I confer about some of her bigger decisions, and she uses me to write some of the reports she owes to funding institutions, but she’s really the one running the show. I was very involved, however, in getting Fonkoze’s two new modules off the ground. They were designed by teams led by an American educator, Kathleen Cash.

Cash has worked all over the world, and had already worked for Fonkoze as the creator of the Reproductive Health module. (See: Reproductive Health) She returned to Haiti to design new programs in Children’s Rights and Environmental Protection. Her process is extremely interesting. She trains local field workers to do very long interviews with people about the topic of a program she’s creating. Those interviews are not surveys. They’re not designed to collect opinions or facts. They’re designed instead to invite people to tell their stories, to share their experiences. They capture the way people talk about questions that affect them. Cash takes the results of these interviews and turns them into stories that bring out questions for people to talk about. She has those stories turned into comic books. Groups read the stories together, talk about the issues they raise, and then engage in role-playing that pushes them to imagine themselves dealing with the issues in new ways. Fonkoze has lots of evidence that shows how much these programs can change participants’ outlooks, their ways of talking, and their lives. I led the workshop both for the women who were to teach the first pilot run of these new modules and for the Fonkoze staff that would support them. That was last fall, and the pilot is complete. The evaluation was very promising, and we will now be looking for funding to provide the classes to more Fonkoze members.

I continue to assist Fonkoze with its internal learning. One example was my leadership of the opening retreat for the staff of its Active Learning Center in Lenbe. (See: Getting Started.) The Active Learning Center is a branch office, but it’s also much more. Its staff was selected from Fonkoze’s most successful employees. Their double mission is, first, to build a model branch that can be used to train staff from other branches and experiment with new approaches and programs and, second, to help Fonkoze learn more about how members’ businesses actually work. The objective of the opening retreat was to develop first-year goals for the branch that its whole staff would take responsibility for. An interview with Lenbe credit agent Wendy, which appeared in Fonkoze’s most recent newsletter, speaks to the retreat’s success. Wendy is a young man from the Haitian northeast, whose mother has been a Fonkoze member and an employee. He spoke of the branch’s objectives, and forcefully explained the responsibility he feels for them all. He explained that he signed all of them, both those directly related to his work as a credit agent and those that related to other areas, and so that he must do whatever it takes to ensure that all are attained.

My other very important role at Fonkoze is to assist its Director, Anne Hastings, raise the funds necessary to keep it growing. Sometimes that means communicating for her with donors, whether as a translator in the field in Haiti or through letters, formal reports, informal essays, or e-mails. Often it means brainstorming with her and others about grant proposals and then writing first drafts. This has been the area of my work most affected by the hurricanes. One of my most important tasks while I’ve been at Shimer has been to help Fonkoze raise the funds it needs to help borrowers who lost their businesses during the hurricanes re-capitalize themselves with new, interest-free loans. It has been gratifying to see the success of this initiative, which has thus far raised almost $4 million. Working with Anne and her staff has been an experience that I treasure increasingly as time passes. The men and women that lead her organization – Alexandre Hector, Thomas Prophil, Gauthier Dieudonné, Myriam Narcisse – are constantly teaching me, leading me to places and experiences I could not have discovered without them. And that is just as true of the staffs they lead and the members they serve. But Anne herself is someone very special. I’ve never known, much less worked with, anyone quite like her. I’m learning more than I can say, about things I did not know that I would want to understand. I look forward to finding myself regularly sitting in her Port au Prince office once again.

Matènwa Community Learning Center and AAPLAG

My longest running collaboration has been with two institutions on the island of Lagonav, in the bay across from Port au Prince. I was first invited there by Beyond Borders, my original host in Haiti, in 1997. (See: BeyondBorders.net.) I visit Matènwa, a village in the mountains in the center of the island, about once each month. The community school there, the Matènwa Community Learning Center, is a real haven for non-violent, student-centered education. It’s a model school that has succeeded at organizing a network of schools across the island that work towards eliminating violent corporal punishment and towards implementing a respectful approach that replaces memorization with understanding, lecture with dialogue, French with Creole. (See: www.matenwa.org.) The school regularly hosts visitors from the mainland and abroad who make the long and difficult trip in order to observe its approach. We continue to work together, discussing both classroom issues and administrative ones. One of the most important conversations that we held together this past year was one that involved a major change at the school. It had been running a junior high school program in the afternoons, but the school’s staff had become increasingly frustrated with the quality of that program. They were not convinced that the part-time teachers they were hiring for that program were clear enough about the kind of education the school hopes to offer, and they didn’t feel as though they were doing enough to help students transition from an elementary-school to a high-school approach.

So the school made two related decisions: First, the middle school program would be moved to the mornings so that its faculty could be more fully integrated into the school staff and its directors would be in a better position to monitor and support their classroom work. Second, a very experienced member of the primary school staff, Enel Angervil, would take over seventh grade. His mission would be to prepare students for eighth and ninth grade classes, in which students work have different teachers for different subjects and have the kind of increased responsibility for their own education that high school traditionally entails. We also have been supporting the school as it has opened its new library, the first one on the island of Lagonav.

I’ve been helping its first librarian, Benaja Antoine, with some of the reporting he has had to do to the library’s funders, and we arranged for him to visit Shimer this fall to spend some time with Shimer’s own librarian, Colleen McConnell. Some of the same people who work at the school in Matènwa are important members of our other partner on Lagonav, the Association of Activists and Peasants of Lagonav, AAPLAG. It is a network of community organizers involved in everything from disaster preparedness and agriculture, to microcredit and literacy. They have had a strong literacy program for many years, but had been looking to change it. They wanted it to focus less on teaching reading and writing, though these skills are important enough, and more on helping participants organize themselves for community change.

After a year of experimenting in Matènwa with a new approach, called REFLECT, that organizes literacy lessons around participative research projects, a group of us decided to initiate a second experiment in the village of Lataniers, on the far western corner of the island. This center has been a spectacular success. Improvements in reading and writing were strong, as they typically are for successful AAPLAG literacy centers, but the Lataniers center’s achievements in community development were without precedent. Center members identified 40 children in the village who were not attending school and arranged for 38 of them to attend. They built a bridge across a large pool of standing water that collects in the center of town and makes access to the gardens outside of town difficult. They cut a new path into the side of a mountain where the previous path had been a regular place of accidents both for people and the animals that carry their loads. (See: Pointe des Lataniers.)

After reviewing the results of the experiment, AAPLAG decided to expand it for the coming year. There will be five REFLECT literacy centers in different communities in the northwest part of the island. The organization hopes that such slow growth will help it develop a staff capable of managing a REFLECT-based literacy program across the island.

IDEAL

One of my most intense engagements has been my involvement with IDEAL, a youth group in Cité Soleil, Haiti’s most notorious slum. We met over two years ago, when a neighbor of theirs, a long-time friend of mine invited me to begin meeting with them. What started as simply a regular discussion group turned into an English class, then something like a constitutional congress. (See: IDEAL.)

We helped the group open a bakery and start to clean its own streets (See: IDEAL Cleans Up), and then to open a school for local children who had not been attending school. Last March they elected new leadership, and the transition to those new leaders was successful. Though the bakery has been an up and down affair as they learn to manage a business and themselves, the school has not. They kept their little school open for about a dozen first graders last year, and by the time schools in Haiti were ready to open in October, they had 45 kids ready to go this fall. They now have a first grade group and a second grade group, and though Shimer has provided funding for faculty development, for preparing their classrooms, and for books and other educational materials, the staff still works for nothing. They split up teaching duties, and thus ensure that the classes are staffed five afternoons every week. The members of IDEAL have spoken regularly about their desire to learn to use computers, and, what’s more, I now get occasional e-mail from them that prove they are serious. I therefore decided to bring them a couple of inexpensive laptops when I return in December. I hope it is a way to help them move themselves forward.

Conclusion

These are just the largest involvements that I have had and expect to have. One of the beauties of my increasing time here is that I come across more people and more groups who are interested in working together. There are groups from the States, who seek help with translation or other aspects of visiting Haiti, and groups in Haiti, who look for ways to strengthen their education programs. I am expecting to hit the ground running when I return in December. There is, of course, plenty to do.

I expect to spend all of 2009 in Haiti. As things move forward, I’ll be talking with my colleagues at Shimer about plans for January 2010. That feels like a long way away.

As Leadership Grows

Fonkoze does not aim to lift poor Haitian families out of poverty. It aims, rather, to help the women who lead those families lift them out. This distinction is important. Fonkoze is not an aid agency, but a micro finance institution, one that helps its members assemble the skills, habits, and resources they need to carry their families forward.

Fonkoze offers access to credit to the women who are its members. This credit enables them to invest in their businesses and make them grow, along with educational programs that develop crucial life and business skills – like literacy and business skills, for example. Fonkoze is also beginning to facilitate access to health care, helping members learn to use the resources available to them in their home communities. These three kinds of services – financial, educational, and health – form a stable, triangular base, a strong foundation that women can build on.

But lifting their families out of poverty requires more than laying that foundation. A foundation is not a house. Building up a house – what we’re really talking about is building up a better life – requires leadership as well. And though we like to refer to people as “born leaders”, and though some of Fonkoze’s members surely deserve that label, most do not. Developing leadership among its members remains, and must remain, one of Fonkoze’s core objectives.

This simple fact is rich with implications for the design of Fonkoze’s programs. Though, for example, Fonkoze could hire qualified and experienced educators to teach its literacy classes, calling on the same ones year after year and thus minimizing its training costs and maximizing the competence of its team, it does not do so. Instead, it hires literate members, borrowers who do think of themselves as market women, not as educators, and helps them learn to share their knowledge with others around them. That may mean that teaching reading and writing is a little less efficient than it might otherwise be, but the chance to invite Fonkoze members to accept leadership positions, and to nurture their growth as they do so, is an opportunity too important to lose.

The results of that emphasis were on display in two separate meetings over the last couple of weeks. One was for credit center chiefs at Fonkoze’s Active Learning Center, in Lenbe. The other was a gathering of Fonkoze’s most successful borrowers in Kafou, the sprawling suburb south of the capital.

Fonkoze’s office in Lenbe is designed to promote learning in a number of respects. First, it is a fully functioning model branch office, with a staff specially selected from among Fonkoze’s best. With its attached residence hall, the branch becomes a convenient place to train new staff and to provide professional development to staff from other branches. Second, it has a staff trained to do field research, with a social impact monitor, who collects information about the effect of Fonkoze’s programs on its members, and an economic analyst, who studies the relative effectiveness of the different types of businesses that Fonkoze members engage in. Finally, it’s set up to manage experiments that test new ways for Fonkoze to serve its members.

The meeting at Lenbe brought together nine Fonkoze credit center chiefs to discuss a new approach to creating Fonkoze credit centers like the ones that they are part of. A credit center is, in some ways, the basic unit in solidarity group credit. It’s a collection of five-eight groups of five women. Centers meet regularly for disbursements and reimbursements of loans, and for educational programs. They are important because even with 36 offices throughout Haiti, Fonkoze isn’t close enough to where its members live and do business. The credit centers allow Fonkoze to serve members, even ones in very rural areas, in their own neighborhoods by sending credit agents on motorcycles to center meetings as far as two hours from the nearest Fonkoze office.

The keys to these centers are the women elected to lead them, the center chiefs. They are chosen by their fellow borrowers and have several important responsibilities. They advocate for borrowers, presenting their concerns at regional assemblies and, if elected from those assemblies, at the annual general assembly in Port au Prince as well. They are their credit agents’ primary means of contacting other center members. They even approve the size of the loans that each member of their center receives.

Center chief is a volunteer position, but it has its rewards. Marie Edel, a center chief from Lenbe put it well. “I’m a businesswomen. If the people around me have more money to spend, that’s good for more. Anything I can do to help my neighbors helps me too.” As a center chief, she is a force building the economy that surrounds her.

Our experiment involved asking selected center chiefs to expand their roles and offered them, for the first time, the chance to earn some money for their work for Fonkoze. We were asking them to take substantial responsibility for recruiting new members, not by encouraging women to join the credit centers that they already lead. This is something that they already do. We asking them instead to create whole new credit centers by recruiting women in groups of 25-40 at a time.

This would be a major shift for Fonkoze. New centers are currently opened by credit agents, and the way they tend to do it is not without substantial risks. What they tend to do is take their motorcycle to a new area that doesn’t have a credit center yet. They contact a community leader – a priest or pastor or a local politician – and ask him to help them organize a meeting of people that might be interested in credit. The credit agent introduces Fonkoze to those who attend the meeting, and uses follow-up visits to sign up new members in groups of five.

This entails two sorts of problems. On one hand, it’s a problem for the credit centers themselves. They can remain beholden in various ways to the man whom they think of as having brought Fonkoze to them. This hampers the women’s development as leaders. It weakens their position within their communities as it reinforces the position of the men who already have a lot of control. On the other hand, it’s a problem for Fonkoze as well. It feeds the credit agents’ tendency to move farther and farther from their bases, recruiting just the smallest percentage of potential members everywhere they go, rather than working to penetrate the potential market for Fonkoze credit. This maximizes Fonkoze’s costs per loan, already necessarily high. And there are other problems as well.

So we thought we’d see what credit center chiefs could do, without motorcycles, in the paces where they already live and work. They would get a cash payment for every complete center of 5-8 groups of five women they were able to recruit. This would tend to push a denser penetration of areas that Fonkoze already serves, and it would do so without bringing in interference from community leaders who can never be part of these centers. The program started in April, and our meeting at the end of July was a chance to talk about how things were going.

The data is clear enough. So far, 130 new members have been recruited, and two of the center chiefs have earned payments. But our meeting enabled us to go much deeper than such data.

The women were vocal in their excitement about the program, but also about the barriers they’re encountering to making it work. They spoke of competition from another micro finance institution, one that offers an approach that can seem, at first look, to be better for market women. They spoke of aspects of Fonkoze’s approach that can turn potential members off. And they spoke of reasons some market women give for avoiding any formal credit program at all.

What was most striking was that they were the ones that spoke. They did not come to a meeting at Fonkoze’s branch office looking for Fonkoze staff to answer their questions, but for an opportunity for dialogue with one another. In fact, the one time that they got an extended explanation from Fonkoze staff – I gave them a detailed account of where Fonkoze gets the capital it lends them – they complained that I was talking too much, that they could work things out on their own.

Those that had struggled with the new competition shared the problems they had discovered in its method of offering credit, problems that had convinced some women to choose Fonkoze instead. They talked about the realities behind some of the things that new members can dislike about Fonkoze’s method – why Fonkoze asks personal questions, why Fonkoze is relatively slow to get its credit to new borrowers, why Fonkoze’s first loans are relatively small – and brought up explanations for each that they think can be convincing.

And they defended their own interests as well. The criteria that determine whether they can be paid were poorly designed, and they negotiated a revision of them with the branch manager that will work better for them and, perhaps, for Fonkoze as well.

Not everything was purely positive. Of the fourteen women who were initially invited to participate in the program, only nine came to the meeting, and only two of them had succeeded in earning a payment thus far. But it’s a start, and they are confident that, within a couple of months, the numbers will look very different.

The meeting in Kafou was much larger and very different. It was a weekend gathering of almost 50 of Fonkoze’s most successful members. These are women who started with solidarity group loans of 1500 – 3000 gourds and are now managing individual loans of 50,000 – 100,000 gourds or more. (The current exchange rate is about 40 gourds to the dollars.)

We had invited them to the Kafou meeting to celebrate their success in a particular way. We wanted to talk with them about how one might be able to meet with a business women who’s not succeeding and help her understand how to turn her business around. We would then have a large group of struggling solidarity group borrowers come to Kafou for a half-day’s work with the more successful women. The more successful women would, in other words, become unpaid business consultants.

What was initially most striking was seeing how the women relished the opportunity we were offering them. They are rightly and vocally proud of what they have accomplished, and they’re not too shy to admit that they’re good at what they do. They were excited about an invitation to share their know-how.

In a sense, that’s not surprising. Why wouldn’t they be glad for the recognition? At the same time, they were very clear about the thought that I quoted Marie Edel as expressing. These women, when asked what the barriers to their own further success are, listed their neighbors’ ability to run their businesses well as one of the more important ones. They know that they can move farther if their neighbors are moving forward too.

So when we welcomed twenty-five struggling market women to join us Saturday afternoon, they all got right to work. We paired one or two of the successful women with each of the struggling women, choosing women from the same part of Haiti, and they spent the rest of the day talking. They spoke of how they were managing their businesses and their households. They talked about how they partnered with the men in their lives, or how they managed if they had no stable partner. They exchanged thoughts about the particular businesses they are in or about special challenges they are facing of whatever sort.

Fonkoze staff stayed out of these conversations. We wanted to create an environment in which the women would look to one another, and I think we succeeded well.

There’s much more work left to do. The successful women said they would be willing to serve as consultants for women in their home communities, and Fonkoze will need to follow up to make sure the opportunities arise. We’ll also want to check to see whether the advice that the women give actually helps the women who receive it. But the heart of the matter, that Fonkoze women are willing and able to take the lead as they do their work, is in pretty good shape.